The essence of good relationship is forming a relationship with your stakeholder, internal and external customers. In this one-day program, the emphasis is to share with the participants the importance of managing stakeholders, handling difficult people and how participants can contribute towards achieving this objective and in the process learn to be more effective in building relationships with people.
Date: 8th October 2024
Venue: Continental Automotive Components Malaysia Sdn Bhd, Prai, Penang
Course Objectives:
Focusing on the issues of high interest to stakeholders.
Engendering goodwill and trust.
Expanding business and improving bottom line.
Able to manage both stakeholders and relationships, promotes engagement, and organize the team.
Able to perform a stakeholder analysis.
What is the link between stakeholder, internal customer and external customer?
Identify differences between poor performance and misconduct among subordinates
What constitute “minor misconducts” and how this progress to become major misconducts due to mishandling of discipline.
Learn how to deal with minor misconducts through verbal & written warnings, and major misconducts by knowing the legal requirements.
Learning Element:
Identify Stakeholder
Stakeholder management
Engaging stakeholder
The Salience mode
Power & management techniques
Training Methodology:
Presentation / Discussions
Skill Practice Sessions and Feedback
Who Should Attend:
All employees in your Organisation as you are all Stakeholders to each other.
More Pictures:
Feel free to contact TSY Consultancy by Call / WhatsApp to +6012-6243921 or email to marketing@tsy.my
Cheers.
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