Disagreements at the workplace are common and often, it’s necessary and healthy to bring out the best ideas in the name of pushing the boundaries and challenging the norm. However, professional disagreements often result in conflicts which become personal and hard to defuse. As such, it is important for young employees to recognize signs of a potential conflict and way towards preventing one. If one should arise, the people involved should know how to manage and hopefully resolve it amicably.
Date: 25th July 2024
Venue: Continental Automotive Components Malaysia Sdn Bhd, Prai, Penang
Course Objectives:
Define conflict and conflict behavior in Organizations
Distinguish between Functional and Dysfunctional conflict
Understand different levels and types of Conflict in Organizations
Analyze conflict episodes and the linkages among them
Understand the role of latent conflict in an episode and its sources in an organization
Describe a conflict management model
Use various techniques to reduce and increase conflict
Appreciate some international and ethical issues in conflict management
Who Should Attend:
Anyone who faces Conflict in their workplace – just about everyone, especially newly-hired Engineers & Officers.
Learning Element:
Types of conflict
Identifying conflict clues, Creative response to conflict
Cause of conflict – logical component
More Training Pictures:
Feel free to contact TSY Consultancy by Call / WhatsApp to +6012-6243921 or email to marketing@tsy.my
Cheers.
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